We want you to be completely satisfied with your purchase from WeedMart. This Return Policy outlines our procedures and terms related to product returns and exchanges. By making a purchase from our website, you agree to the following terms:
Eligibility for Returns:
- Unopened Products: We do not accept returns for products that have been opened or used. This policy applies to all products except cartridges and disposables.
- Defective Cartridges and Disposables: If you receive a cartridge or disposable product that is defective or does not work, we will accept returns or exchanges for these items. Please notify us within 24 hours of purchase to be eligible for an exchange.
- Notification: To initiate a return or exchange, you must contact us at email@example.com or call us at 559-761-8573 within 24 hours of your purchase, providing details of the issue.
- Return Authorization: We will provide you with instructions and a return authorization if your return is eligible.
- Return Shipping: You are responsible for the cost of shipping the product back to us, including any applicable return shipping fees.
- Product Inspection: Once we receive the returned product, we will inspect it to ensure it meets our return eligibility criteria.
- Exchange or Refund: If your return is approved, we will offer an exchange for the same product or provide a refund to your original payment method, as appropriate.
If you have any questions or need to initiate a return or exchange, please contact us at:
- Email: firstname.lastname@example.org
- Phone: 559-761-8573
WeedMart reserves the right to update or modify this Return Policy at any time. Please check our website regularly for the most up-to-date information regarding our return procedures.
By making a purchase on our website, you acknowledge and agree to comply with the terms and conditions outlined in this Return Policy, including the eligibility criteria and the requirement to notify us within 24 hours of purchase for returns or exchanges. Thank you for choosing WeedMart, and we are committed to providing excellent customer service and addressing any product issues promptly.